Since you were awayHousekeeping agent · keeps everything in order

Every night at 02:00 it files, renames, merges duplicates, recomputes every count and sends the reminders that are due. Everything it did is under Done. Everything it could not decide is a to-do here with a link, so nothing is missed.

Last cleared 2026-10-11 18:40 · 23 actions at 2026-10-12 02:00 · 5 to-dos for people

  • Decide: is Senheng Q-20419 a quotation to keep or to discard?Nourish Kitchen · Wei LinOpen
  • Pick between two Kallang Packaging invoices for the S$1,262.50 paymentNourish Kitchen · Wei LinOpen
  • Two bank lines waiting on the client's answer since 9 OctNourish Kitchen · Wei LinOpen
  • October statement still missing; reminder sent, no fileKinetic Build · Priya N.Open
  • Xero consent pending 2 days; chase the adviser loginVerde Wellness · Daniel T.Open
  • A to-do stays here until it is ticked, and is repeated in the 07:30 email to the person named.

Customer service

Customer service

How this helps your business

Every enquiry gets a useful answer within a minute, and the first meeting is booked in the same conversation. Nicole and Rakesh meet qualified leads, not cold messages.

  • Qualifies: three questions that tell a foreign incorporation from a bookkeeping switch from a one-off GST job
  • Books: offers two real slots from the partner's Google Calendar and sends the invite
  • Answers the FAQ from the approved price list only; never quotes outside it
  • Hands off anything it cannot answer, with the thread, within the minute

AI agent on this page

Customer service agent

Always on · first reply within 60 seconds · 08:00–20:00 SGT, holds the rest

What it does

Answers every new enquiry on email and WhatsApp within a minute: asks the qualifying questions, books the first meeting into the partner's calendar, and answers the FAQ from UpVue's approved answers.

How it helps

Every enquiry answered within a minute, including at 8 pm and on Saturday

Average cost

S$0.48 per 30 runs

S$1.60 per 100 runs

Open Customer service

Three kinds of message

1A new lead

“I want to set up a company” · “we're switching from another firm” · “how much for bookkeeping”

  • Asks the three questions that decide the service
  • Quotes the package from the approved list
  • Writes the lead to the CRM with the answers

Ends with A qualified lead with a package attached

2A meeting to book

A lead that answered the questions, or anyone who asks to speak to someone

  • Reads the partner's Google Calendar
  • Offers two real 30-minute slots on Google Meet
  • Books the chosen one and sends the invite

Ends with A booked meeting in the partner's calendar

3A question

“Do you file CPF for part-timers?” · “Price for GST registration?” · “When is Form C-S due?”

  • Answers from UpVue's approved FAQ and price list only
  • Asks for the one thing needed to start
  • Sets a follow-up if the lead goes quiet

Ends with An answer in under a minute, or a hand-off with the thread

How it works

Emailhello@upvuecpa.comWhatsAppbusiness numberWebsiteformReply within60 secondsQualify:3 questionsBook thefirst meetingAnswerthe FAQLead recordin the CRMCalendar inviteto the partnerHand-offto a persona follow-up a week later if the lead goes quiet

This morning

TimeChannelFromAskedOutcome
08:12WhatsApp+65 9xxx 4471Incorporating a Pte Ltd, 2 foreign directorsQualified · meeting booked Thu 15 Oct 10:00 with Nicole
08:40Emailjason@brewlab.sgSwitching bookkeeping from another firm, ~60 transactions a monthQualified · Growth package quoted · meeting Fri 16 Oct 15:00
09:05Emailhr@marinatech.sgDo you file CPF for a company with 2 part-timers?FAQ answered · payroll from S$15 per employee
09:30WhatsApp+65 8xxx 1180Price for GST registration onlyFAQ answered · S$300 one-off · no meeting needed
10:15Emailinfo@ventureloft.vcAudit for a fund with S$40M AUMHanded to a person · outside what the agent answers

The conversations

+

+65 9xxx 4471

new enquiry · WhatsApp · 08:12

  1. Hi, I want to set up a company in Singapore. I'm from Malaysia, my partner is in Jakarta. How much and how long?

    08:12

  2. Hello, thanks for reaching out to UpVue. Happy to help. Three quick questions so I can give you the right answer: (1) Will either of you be living in Singapore? (2) What will the company do? (3) Do you need a bank account opened as part of this?

    Agent ·08:12

    Customer service agent · qualifying
  3. No, both overseas. E-commerce selling to Singapore and Malaysia. Yes bank account.

    08:15

  4. Clear. With both directors overseas you'll need a resident director, which we provide, plus a registered address and corporate secretary. Incorporation takes 1–2 days once documents are in; the bank account 2–4 weeks. Nicole, our founder, handles foreign incorporations. She has Thursday 15 Oct at 10:00 or Wednesday 14 Oct at 14:30, 30 minutes on Google Meet. Which suits?

    Agent ·08:16

    Qualified · foreign incorporation
  5. Thursday 10am

    08:18

  6. Booked: Thu 15 Oct, 10:00–10:30 SGT with Nicole Ho, Google Meet. Invite sent to this number. Before then, could you send a photo of both passports here? That's all we need to prepare.

    Agent ·08:18

    Meeting booked · Google Calendar
Message

What the agent did here

  • Replied in under a minute, by name, with three questions that decide the service.
  • Read the answers: both directors overseas, e-commerce, bank account wanted. That is a foreign incorporation with a resident director.
  • Quoted only what is on the approved list: timing, what is needed, who handles it.
  • Wrote a lead record in the CRM with the answers.